Battle Buddy Online Store (“us”, “we”, or “our”) operates the https://battlebuddy.in website (the “Service”).
This page informs you of our policies regarding the shipment & refund policy, when you use our Service.
1.Product Availability: All products are subject to availability. In case of stockouts, customers will be notified promptly.- Pricing: We strive to provide accurate product and pricing information. However, errors may occur, and in such cases, we reserve the right to correct or cancel any order.- Prohibited Activities: You agree not to misuse the site for fraudulent activities, hacking, or transmitting viruses.
2. Privacy Policy Your privacy is important to us. Here’s how we protect and use your personal information:- Data Collection: We collect personal details (name, email, address) for processing orders, communication, and marketing.- Third-Party Services: Payment gateways and shipping services may have access to your information to facilitate your purchase.- Cookies: Our website uses cookies to enhance your browsing experience and analyze website traffic.- Opt-Out: You can unsubscribe from our marketing emails anytime by clicking the unsubscribe link at the bottom of the email.
3. Return & Refund Policy We want you to love what you purchase. If you are not satisfied, here are our return and refund policies:- Return Period: Returns are accepted within 14 days of delivery, provided the product is unworn, unwashed, and in original packaging.- Refund Process: Refunds will be processed within 7-10 business days of receiving the returned product.- Non-Returnable Items: Customized products or clearance items are not eligible for returns.
4. Shipping Policy- Order Processing: Orders are processed within 2-3 business days after payment confirmation.- Delivery Time: Estimated delivery is 7-14 working days within India.- Shipping Charges: Free shipping on orders above INR 999. For other orders, shipping charges are calculated at checkout.
5. Payment Policy We accept the following payment methods:- Credit/Debit Cards (Visa, Mastercard, RuPay)- UPI and Net Banking- Cash on Delivery (Additional fee may apply)- Secure Payments: All transactions are encrypted to ensure your data security.
6. Cancellation Policy- Order Cancellation: Orders can be cancelled within 24 hours of placement.- Refunds on Cancellations: If payment has been made, a full refund will be initiated within 4-7 working days.- Failed Deliveries: If the delivery fails due to incorrect address, additional charges may apply for reshipping.
7. Intellectual Property Policy All content on our website, including designs, logos, and graphics, are the property of Battle Buddy and are protected by copyright laws. Unauthorized use is strictly prohibited.
8. Disclaimer We strive for accuracy in our product descriptions, but we cannot guarantee that all information is free from errors. Colors of products may vary slightly due to screen settings.
9. Contact Information For queries or support, contact us at:- Email: we@battlebuddy.in- Phone: +91-9202466233- Address: [Gwalior, Madhya Pradesh]
10. Legal Compliance-We comply with Indian e-commerce laws and consumer protection regulations. Any disputes arising will be handled as per the jurisdiction of [Gwalior/Madhya Pradesh].
11. Updates to PoliciesWe reserve the right to update these policies at any time. Any changes will be notified on our website, and continued use implies acceptance of the revised terms. Effective from 19 Oct 2024.Changes
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If you have any questions about this Privacy Policy, please contact us.